1.1 Summarize promotion concepts
a. Describe the process of communication with customers and potential customers to inform, persuade, and remind about products, their price, and where they can be purchased.- Key concepts: 4 P’s of marketing
b. Identify the elements in a promotional/communications mix.
- Key concepts: advertising, public relations, selling and direct marketing, sales promotion
1.2 Implement target marketing strategies, concepts, and principles.
a. Identify the characteristics of the target audience.
- Key characteristics: the buyer’s persona, segmentation, demographics, geographics, psychographics, behaviors, challenges/pain points, goals/motivations, interests/hobbies
b. Choose appropriate marketing strategies to reach a target audience.
- Key concepts: mass marketing, market segmentation, correct marketing blend
- Customer relationship types: B2B, B2C, C2C, C2B
- Marketing types: App, Web, mobile, push notifications, real-time marketing strategies, geolocated marketing
1.3 Adapt and apply branding to content.
a. Consider the business perspective when adapting and applying branding.
- Key Concepts: branding identity and brand positioning, brand archetypes, consistency across channels, customer experience (CX), buyer persona, brand language or tone of voice, trademarks and copyrights
- Brand style guide: hex codes and Pantone values; type faces, sizes, and positions and when to use them; logos and brand marks (visual, word marks, other types)
b. Consider the customer perspective when adapting and applying branding.
- Key concepts: brand experience, Unique Value Proposition (UVP), brand recognition, brand value, brand loyalty
1.4 Use content creation strategies and best practices.
a. Describe the characteristics of types of content marketing media.
- Key concepts: owned media, earned media, paid media, digital marketing trifecta (combination of owned, earned, and paid media)
b. Choose an appropriate type of content marketing.
- Types: blogs, videos/photos, memes, gifs, hashtags, emails, podcasts, infographics
c. Choose the appropriate type of advertisement (ad).
- Types: organic, paid (pay per click, cost per click, click through rate), cost per conversion, search ads, display ads (banner, static, wallpaper, pop-up, auto play)
1.5 Identify content optimization methods and distribution channels.
a. Identify content optimization methods for the web.
- Key concepts: SEO, keywords – positive and negative, alt tags, web crawlers, search engine result page, page rank, search engine algorithms, social media algorithms, ad network
b. Describe best practices for effective website design.
- Key concepts: mobile/desktop friendly designs, clear navigation, Calls to Action, website security, branding, domain names
c. Describe retargeting, remarketing, and A/B testing.
d. Describe automated marketing and batching.
1.6 Automate and monitor social media promotions.
a. Describe the advantages and disadvantages of social media promotions.
- Key concepts: digital footprint, safetyprecautions, advantages and disadvantages
b. Describe the use cases for social media promotions.
- Key use cases: social monitoring, customer interaction, recommendations, gaining insights into buyer persona
c. Describe social media automation.